Last updated: January 28, 2026
At Urban Sweets Co, we value your privacy just as much as we value making you feel welcome at our table. This Privacy Policy explains what information we collect through our website, how we use it, and how we work to protect it.
Information We Collect
We only collect personal information when you choose to share it with us.
This may include:
- Your name
- Your email address
- Your phone number
- Any information you include in a message or inquiry submitted through our contact forms
Our website does not offer online ordering, account creation, or payment processing.
How We Use Your Information
Any information you provide is used only to:
- Respond to questions, comments, or inquiries
- Communicate with you regarding your message
We do not sell, rent, or share your personal information for marketing purposes.
Website Forms and WordPress
Our website is built using WordPress and BeTheme. Information submitted through our contact forms may be:
- Sent to us by email
- Stored securely within our website’s content management system
We retain this information only as long as necessary to respond to your inquiry.
Cookies and Similar Technologies
Our website may use cookies or similar technologies to:
- Ensure proper website functionality
- Improve user experience
- Protect against spam or abuse
These cookies do not personally identify you. You can control or disable cookies through your browser settings if you prefer.
Third-Party Services
To operate and maintain our website, we may use trusted third-party services for:
- Website hosting
- Security
- Spam prevention
- Performance and functionality
These providers may process information on our behalf only as needed to provide their services and are not permitted to use it for any other purpose.
Data Security
We take reasonable steps to protect the information you share with us. While no website or internet transmission is ever 100% secure, we work to use appropriate safeguards to protect your data.
Accessibility and Privacy
We are committed to making our website welcoming and usable for all guests. Our accessibility efforts and privacy practices work together to ensure that everyone can access our content comfortably and confidently.
If you experience any difficulty accessing our website or have questions about how your information is handled, we’re always happy to help.
Children’s Privacy
Our website is intended for a general audience and is not directed toward children under the age of 13. We do not knowingly collect personal information from children.
Your Choices
You may request that we:
- Update or correct your information
- Delete information you have submitted through our website
Just reach out using the contact details below.
Contact Us
If you have any questions about this Privacy Policy, our accessibility practices, or anything else on our website, please contact us:
Email: [email protected]